1. Shipping Policy

Welcome to Ladybug playground. We specialize in providing high-quality digital products that you can download instantly after purchase. As our offerings are entirely digital, there is no physical shipping involved. Below, you'll find our detailed shipping policy, outlining the process for receiving your digital products and other important information.



1.1 Instant Delivery


• Success Screen: Immediately after purchase, you will see a success screen where you can download the content onto your device or access the URL instantly.


• Confirmation Email:

You will receive an email confirmation of your purchase in the email inbox provided during checkout. This email includes a download link or instructions on how to access the digital product.

•• Email Delivery:

Please ensure you provide a valid email address during checkout. If you do not receive your download link within 10 minutes, check your spam or junk folder. If you still cannot locate the email, contact support at [email protected]



1.2 Shipping and Processing Times


• Immediate Access: All digital products are available for immediate download after purchase. There is no waiting period for shipping or processing times.


Download Link Expiry: The download link provided will be active for 7 days. Ensure you download and back up your purchased files within this period. If you need a new download link, contact our support team for assistance.



1.3 Shipping Costs


• No Shipping Fees: As all our products are digital, there are no shipping costs associated with your purchase. Enjoy instant access to your products without any additional fees.



1.4 Returns and Refunds


• Digital Product Policy: Due to the nature of digital products, we do not accept returns or provide refunds once the download link has been sent. Please review product descriptions carefully before making a purchase.


• Support and Assistance: If you encounter any issues with your download or the product itself, please reach out to our support team at [email protected]. We are here to help ensure you have a satisfactory experience.



1.5 Customer Support


If you have any questions or need further assistance, please feel free to contact us at [email protected]. We help you with any inquiries or issues.



1.6 Resending Products


If you did not receive your product email or the download link has expired, please contact [email protected]. The two most common issues are the email being accidentally placed in your spam folder or the order link expiring. We will promptly resend the download link to ensure you can access your purchase.


Thank you for choosing Ladybug playground. We appreciate you and look forward to providing you with exceptional digital products.


2. License Policy

2.1 Personal License: Parents or caregivers


This is typically for individual use. It's meant for personal, non-commercial purposes, such as when parents or caregivers buy a product for their own child's educational use at home. The product cannot be shared, resold, or used for profit. It’s ideal for parents, friends of parents, or even a single teacher using the resource for personal use or for a single class



2.2 Educational License: Freelance teachers, educators, schools or school admins


This license is for educational institutions* or educators* who intend to use the product in more than one classroom setting. It allows for multiple copies to be used within a school or educational environment, but not for resale or commercial purposes. This is a good option for freelance teachers, educators within schools, or administrators purchasing for an entire class or school. This applies for in-person classes or online teaching.


*educational institutions: school purchasing resources for the school. That covers the use for all teachers in the school. If they're using the content as part of a larger product or service (like reselling it in a package), then a Commercial License applies.



2.3 Commercial License (Unavailable): Businesses or educators reselling our content


This is for those who intend to use the product for resale or as part of a larger business. For example, if a teacher uses the worksheets as part of a paid service, or if the materials are part of a larger product being sold, this license is necessary. It allows for broader distribution and use beyond the original purchaser's scope. This option is currently unavailable.